Shipping and Returns

SHIPPING

Please allow 2-3 business days to process and ship your order

AUSTRALIA

We offer a flat rate of $4.95 for all standard deliveries within Australia. 

Express shipping option available Australia wide at a flat rate of $12.95.

INTERNATIONAL

We offer a flat rate of $14.95 for all standard deliveries to New Zealand, United States and United Kingdom.

For all other countries, please contact danushi@fullermoments.com for a shipping quote

RETURNS POLICY

We have a two week return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at danushi@fullermoments.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Postage of return will be at cost of the sender

You can always contact us for any return question at danushi@fullermoments.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.